Shipping Info

  • Do you offer free shipping?

    We offer free FedEx Ground shipping on orders with a product total of $150.00 or more.
  • How can I track my order shipment

    Once your order ships, the tracking number will be sent to the email address you provided when you placed your order. You can also retrieve your tracking number by logging into your account (https://www.partysecret.com/account/login) on our website and clicking on the order number for the order ...
  • How much does shipping cost?

    Shipping cost depends on the size of your order and the shipment method you choose. To see the shipping cost, find the products you wish to order on our website and add them to the shopping cart. Once you are done adding products to the cart, proceed to checkout. Once you add your billing/ship...
  • Shipping Overseas, Canada, Mexico, Etc

    Sorry, but we do not ship outside the contiguous U.S. at this time. You would need to use a freight forwarder. Here's some ideas on who to hire, depending on where it's shipping: West Coast Freight Forwarders (https://www.google.com/search?num=100&ei=Zm2eW7X2JueD0wLViojoCg&q=usa+west+co...
  • What shipping methods are available?

    At this time, we offer regular FedEx Ground and Hot Rush FedEx Ground as our shipping methods. The difference between the two methods is that Hot Rush FedEx Ground orders are prioritized and shipped the same business day if the order is placed with us before our cutoff time of Noon Eastern (11...
  • When will I receive my order?

    The time it takes to receive your order depends on where it is shipping to and the shipping option you choose. All orders ship from a warehouse in Illinois. FedEx Ground orders normally take a total of total of 4-8 business days to arrive at your door. This takes into account 2-3 business days...
  • When will my order ship?

    We ship orders business days (Monday-Friday). We do not ship orders on weekends or major holidays. New orders with regular FedEx ground shipping typically take 2-3 business days to process before the ship. Hot Rush FedEx ground orders are prioritized and shipped the same business day if the or...